website investigation
back-end processes
payment, dispatch and delivery...
After the customer has logged on, eBuyer will then ask the customer to confirm their address and credit card details. Once they are confirmed by the customer, eBuyer sends the card's details to a credit card authorisation service via a secure electronic transaction gateway. When they give authorisation eBuyer will then send the details of the transaction to the database and send the order details to the warehouse for item picking. The warehouse will then dispatch the order to the CityLink collection branch and they will invoice the order and deliver it to the customer.
Below is an information flow diagram representing these processes:
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